When does a clarification become an elevator cab change order?
A clarification explains an obligation already contained in the contract documents. It may identify where a detail applies, resolve wording that has only one reasonable interpretation, or restate an accepted requirement. It does not alter the promised product, allocation of risk, price, or time. A change modifies an obligation: dimensions, material, finish, quantity, interfaces, performance, access, packaging, sequence, delivery condition, or required date.
The subject line does not decide the issue. A “clarification” that substitutes a finish, moves a return, changes fastening, or demands an earlier release may change the contract. Compare it with the signed scope, exclusions, approved submittal, site survey, and governing drawing. If compliance changes labor, material, vendor work, engineering, risk, or timing, treat the request accordingly.
Do not force every question into a change order. Log the question, cite the contract basis, and close it as a clarification when no obligation moves. If facts remain disputed, hold it as a pending request.